Why Unlimited Support & Training Is Important

A number of our competitors offer limited training and support but instead of following in the footsteps of our competitors we chose to offer unlimited training and support for our customers.

We often find that this feature is very important for our customers as along the way of using BoardCloud, users may find that they come across problems and issues in which they are unsure about. That is when our support team can direct them to the necessary fixes or assist them with features that they don’t know how to use or may have not been covered in the initial training.

SaaS platforms are constantly evolving, with new features and updates rolled out frequently. Unlimited support helps users stay up-to-date, ensuring they can leverage the latest enhancements without disruption.

No matter how user-friendly a platform is, some users may require extra guidance to feel comfortable using all its features. Unlimited training ensures that every user, regardless of technical expertise, can confidently navigate BoardCloud’s platform, maximizing adoption and long-term engagement.